VIOTEK Game Monitor User Manual - Manuals+ (2023)

VIOTEK Gaming Monitor User Manual

Safety precautions

Please read and heed the following warnings and information below.

1. Always unplug your monitor before cleaning it. It is recommended that you clean your monitor with a dry or slightly damp cloth. However, the dry cloth is safer. If you use a damp cloth, wait for the monitor to dry completely before reconnecting it.
2. Do not use detergents and/or liquids based on alcohol or ammonia to clean the monitor.
3. This monitor has ventilation openings on the back of the device. Do not block these openings to prevent overheating of the monitor.
4. Do not place this monitor near heat sources such as space heaters or fan heaters, as they may damage the monitor.
5. Do not spray cleaning agents and/or liquids of any kind directly on the monitor screen or any part of the monitor.
6. Do not insert anything into any part of the monitor, especially the ventilation openings.
7. Always make sure your monitor is placed on a secure, level surface to prevent it from falling and getting damaged.
8. Disconnect your monitor from the power source when not in use for a long period of time.
9. Do not place heavy objects on the monitor or monitor cables.
10. Do not attempt to disassemble or remove any part of the monitor. Any disassembly or modification, etc., other than by an authorized technician may result in damage to the monitor and/or possible exposure to high voltage, which could result in serious injury or death.

VIOTEK® is not responsible for any injury or damage to products or persons resulting from failure to observe the above precautions or other precautions listed below.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and/or other countries.

scope of delivery

• 1 monitor
  
• Bracket x 1
  
• DP-Cabel x 1
  
• screw x 1
  
• Bracket x 1
  
• Power cord x 1 (AC 100-240V, 50/60Hz)
  
• User manual x
  

Product description

monitor buttons

• toggle switch
  
  

navigation menu

monitor ports

1. Plug:Connect the power cord to power the monitor.
2. Audio output:Connect the audio cable to output audio signals.
3. DP connectors:Plug one end of the DP cable into the DP output port of the computer and connect the other end to the DP port of the monitor.
4. HDMI connection:Plug one end of the HDMI cable into the computer's HDMI output port and connect the other end to the monitor's HDMI port.
5. USB connection:The USB port is only for firmware upgrade using a portable USB device. Do not use other devices.

bracket mount

Use:Leave the foam under the monitor before attaching the mount.

1. Open the package and take out the monitor with the foam still attached. Carefully place it face down on a desk or table.
2. Take out the stem and the base. To do this, use the supplied screwdriver and a screw
   attach the base to the stem.
   
   
   screw x 1
3. Remove the foam covering the back of the monitor. Locate the top two opening slots on the back of the monitor. Insert the mounting plate into the top two slots. Keep pushing until it clicks into place to ensure the bracket is installed correctly.
   
4. After installation is complete, place the monitor on your desk or table and carefully adjust the height, angle, and/or orientation of the monitor as desired.
   Adjust Orientation 90° * (Base must be raised to complete 90° rotation.)
   
   Height adjustment 5.31 inches (135 mm)
   
   swivel adjustment 20°
   
   Tilt adjustment +5° / -15°
   
5. When the stand is fully assembled, remove the remaining foam from the monitor and place it on a flat, level table or desk. Press the button to remove the monitor from the mount during mounting.
   
   
   
   use :Make sure the monitor is on a flat surface before removing the stand.

Assembly-Installation

1. Open the package and take out the product with the foam still attached. Gentle
   place it on a desk or table. Remove the extra pieces and the foam that covers the monitor. If the monitor is already attached to the stand, remove it.
   
2. Tighten four screws (not included) into the mounting holes on the back of the monitor.
   
3. Mount the monitor on the wall, bracket or bracket as desired.
   

basic operation

1. Plug one end of the DP cable (included) into your PC's graphics card. An HDMI cable (not included) can also be used.
2. Connect the other end of the cable to the corresponding port on your monitor.

   

3. Connect the power cord to your monitor, and then plug the other end into your power source. It is recommended to use a surge protector with sufficient voltage when a wall outlet is not directly accessible.
4. Locate the power button on the monitor and hold it down for about 6 seconds to turn on the monitor.
   use :If you can't find the power button, see Section 3.1.
   Connecting an audio device (headphones, external speaker, etc.) through the
   Audio output may disable other audio devices.

AMD FreeSync

The feature itself is disabled by default. To use this feature, you need FreeSync-capable hardware, a DP cable, and the latest graphics drivers.
To use this function, please connect your computer and monitor with a DP cable. After connecting, you may be asked to enable the feature on your computer. If you don't get the message, you may need to enable the feature in your graphics card's menu. Consult your graphics card manufacturer's documentation for instructions on how to turn on and/or enable FreeSync.

indicator light

A solid blue light indicates that the device is on and the monitor is operating normally. Blinking blue light indicates no video source, no horizontal or vertical signal detected, or low voltage. Make sure your computer is turned on and all video cables are fully plugged in and/or connected.

OSD

The On Screen Display (OSD) can be used to adjust your monitor's settings and appears on the screen after you turn on the monitor and pressRockerbutton on the back of the monitor.

use :When you use the monitor for the first time, the settings are automatically adjusted to the optimal settings based on your computer's default settings.

1. press theRocker button to open the OSD screen
   
2. Press the directional button up or down to explore the features.
   • Highlight the features you want to configure and press the right directional button to enter the submenu.
   • Press the rocker up or down to navigate through the submenu. Then press the right rocker button to highlight the features you want to adjust.
   • Press the Directional Button up or down to highlight options. Then press the rocker button to the right to confirm the setting and exit the current screen.
3. To exit the current screen and return to the previous menu, press the left rocker to return.

OSD menu functions

ECO and Gameplus modes

1. Push the rocker button to the left to switch to ECO mode. These modes
   (Standard, Text, Movie, Game, FPS and RTS) can be used to optimize settings according to your activity. Standard mode is suitable for most activities.
   
2. Push the rocker button to the right to change the input source for the selected signals.
   
3. Push the rocker up to change Gameplus mode. Choose the crosshair icon that best suits your game. These game icons are primarily designed to improve your aim during shooting games, but they can be used for other purposes as well.
   
4. Press the rocker button down to set the PLAY TIME.
   

Troubleshooting

The screen is blank

• Press the power button to turn on the monitor.
• Make sure the brightness and contrast settings are set to normal.
• Check if the indicator light flashes. If so, it means there is no signal from your video source.
• If your source is a laptop or notebook, make sure the setup is in mirror or extended mode and the device is turned on.

The image is blurred

• Make sure the video cable is securely connected at both ends.

the screen flickers

• Try an alternate power source. Insufficient current can cause this problem.
• Make sure that devices such as unshielded speakers, fluorescent lights, AC transformers, desk fans, etc. are at a safe distance from your screen to avoid magnetic interference.

Color gradients or visual effects look unusual

• If your screen is all red or blue, or the colors are fading, check if the
  the cable is properly plugged in. A loose connection can cause a bad signal.
• Try connecting to another video source to compare.

The screen seems to scroll, roll, or move abnormally.

• Check if the frequency of your source is within 60 Hz.
• Reconnect the video cable and make sure it is secure.

The monitor needs to be cleaned

• Make sure the monitor is turned off before cleaning it.
• Always use a soft, non-abrasive cloth for cleaning.
• Use a dry, non-abrasive cloth to gently remove any dirt or dust.
• If necessary, lightly dampen a non-abrasive cloth with water and gently wipe the surface.
• Never use alcohol or ammonia based cleaning solutions.
• Never spray liquid directly on any part of the monitor.

indicator light not working

• Check if the device is turned on.
• Check whether the power line is connected to the power.

Not possible to plug and play

• Make sure the monitor is compatible with the PC.
• Make sure the graphics card is compatible with the monitor.
• Make sure the pins are not bent on the interface.

weak image

• Adjust the brightness and contrast ratio.

Bildzittern/Moiré-Muster

• Nearby electrical devices may interfere with the monitor.

The indicator light is on or blinking, but there is no image on the screen

• Check if the monitor is turned on.
• Check if the graphics card is installed correctly.
• Check if the signal line is firmly connected to the monitor.
• Make sure the pins are not bent on the interface.

Color deficiency (red, green, or blue)

• Check the cable connectors for bent or damaged pins. Replace cables if necessary.

Image position is not centered/is not the wrong size

• Set the clock or auto settings

Color difference (colors are not optimized)

• Adjust RGB color or reset color temperature.

Specifications

Three-year limited hardware warranty

Your VIOTEK® GFI27DBXA Flat Panel Gaming Monitor ("Product") comes with a three-year limited hardware warranty ("Warranty"). The warranty covers product defects in materials and workmanship under normal use conditions. This warranty is limited to residents of the United States and Canada only and is available only to the original purchaser. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This warranty begins on the date of your purchase and lasts for three years (the "Warranty Period"). The warranty period is not extended if the product is repaired or replaced. We may change the availability of this Limited Warranty at our discretion, but the changes will not be retrospective. Warranty service is provided by Viotek Warranty Pro ("WP"). If a hardware defect occurs within the warranty period and a valid claim is received, WP, at its sole discretion and to the extent permitted by law,

1. Resolve the hardware defect using new or refurbished parts that are equivalent in performance and reliability to new parts; either
2. exchange the product for a new or refurbished product that is substantially the same as the original product.

This warranty is for a one-time replacement of like items only and does not cover discontinued items where the product is no longer manufactured or in stock. This warranty is not assignable or transferable. The original purchaser can call WP's toll free number at1-855-229-9472for service requests. If a product or part is exchanged, any replacement item becomes your property and the replaced item becomes the property of WP. This warranty only covers
hardware technical defects during the warranty period and under normal conditions of use. WP does not warrant uninterrupted or error-free operation of this product. This warranty does not cover damage due to:

1. Transport;
2. Storage;
3. inappropriate use;
4. failure to follow product instructions or perform preventative maintenance;
5. modifications;
6. unauthorized repair;
7. normal wear and tear;
8. overclocking; o
9. external causes such as accidents, abuse, or other acts or events beyond our reasonable control.

Important:Do not disassemble the product. Disassembling the product will void this warranty. Only WP or a party expressly authorized by WP should perform service on this product.

WARRANTY DISCLAIMER: THE REMEDIES SET FORTH ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. UNDER NO CIRCUMSTANCES SHALL OUR LIABILITY EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, AND UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES OR LOSSES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.

DECLARATION OF CONFORMITY
This device complies with Part 15 of the FCC Rules. The operation is subject to the following two conditions:

1. This device may not cause harmful interference and
2. This device must accept any interference received, including interference that may cause undesired operation.

FCC INFORMATION:
This equipment has been tested and found to comply with the limits for Class B
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the distance between the device and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

The manufacturer is not responsible for any radio or television interference caused by unauthorized modifications to this device. Such changes could void the user's authority to operate the device.

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